A remarkable guest experience – without the staffing challenges

A modern guest experience should delight guests in unexpected ways to create fanatically loyal guests.

Tongo is the all-in-one guest experience tool that delivers hotel information, tailored recommendations, curated itineraries, exclusive offers, live music, top shows, and bookable experiences —  all from a hotel-branded web app that guests can access 24/7.

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  • No download required
  • Hotel branded
  • Delivered via welcome text or QR

Elevate guest experience

With leisure and "bleisure" travel on the rise, the destination increasingly becomes part of the guest experience. With TONGO, guide guests to the perfect local experience by featuring on-property outlets, preferred partners, and recommended activities.

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Overcome Staffing Challanges

With a decrease in general and repetitive requests, your front desk agents have more time to engaged in high-value guest interactions.

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Boost revenue

increase ADR & Bookings

TONGO enables you to provide guests with hundreds of dollars in added amenities from trusted local partners.

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Drive sales to on-property outlets

Ensure guests experience all your property has to offer. All of your wonderful amenities, always at guests' fingertips.

Encourage extended stays

Create custom collections of local experiences that encourage guests to extend their stay.

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do local ... really well.

Highlight local Music, shows, Tours & Experiences

With access to our comprehensive database of music, shows, tours and experiences, you can ensure guests won’t miss out on the local fun.

Unique Experiences

TONGO makes it easy to collaborate with local experience providers to deliver unique experiences that embody the local culture.

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boost revenue per guest

Guest Consumption

Encourage guests to eat, drink, and pamper themselves by promoting on-property services & amenities.

Extended Stays & Repeat Bookings

Entice guests with direct booking incentives during and after their stay.

Good Gossip & Shareability

Amplify guests' likelihood to leave a review and share their experience with friends & family.

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(805) 325 1580
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